HOW WE USE YOUR PERSONAL DATA
WHO WE ARE
This website is owned by Cross Digital Ltd at 1 Highcroft Court, Exeter, EX4 4RW and through it we collect personal data relating to sole trader and sole partner clients to promote and provide our products and services. We will also collect personal data relating to company representatives of limited company clients.
The promotion and provision of our products and services is processing necessary to fulfil a contract with the data subject or taking steps preparatory to entering into a contract for our sole trader and sole partner clients. When we collect personal data relating to limited company representatives we do so in our legitimate business interests to enter into and support the contract with their employer.
We collect names, business names and contact details, job title, and details of the product and services required.
If you telephone us for support we will ask for your name, business name, contact information and details of your enquiry. This information will be shared with Cross Digital Ltd, a limited company which provides design, digital, advertising, consultancy and advice.
If you sign up for our newsletter we will use your email address to send you the information. If you change your mind about the newsletter you can unsubscribe or let us know by emailing us at email@example.com.
Our records will be kept for the duration of the contract with the client and for six years thereafter. Accounting records are kept for seven years to meet HMRC requirements.
YOUR DATA PROTECTION RIGHTS
You have the right to ask for a copy of the personal data we hold that relates to you. If you think that information about you which we hold is incorrect or misleading you have the right to have the information corrected provided you can demonstrate that it is incorrect.
You can also request the erasure of personal data relating to you in certain circumstances, where we do not require it to meet a legal obligation. You can also request or restriction of processing so that your records are maintained beyond our usual retention period.
You have the right to object to processing on the grounds that it causes you damage or distress and the right to take away a copy of your personal data in electronic format in certain circumstances.
If you are unhappy about the way we use your personal data or the way in which we respond to your request to exercise your data protection rights, you can contact our specialists at Cross Digital Ltd at 1 Highcroft Court, Exeter, EX4 4RW and you also have the right to lodge a complaint with a supervisory authority, the Information Commissioner at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.